$9.99 flat rate shipping for orders $100 or less (lower 48).
Eve & Belle reserves the right to choose the shipping courier to transport your order. If you have special request, please let us know and we will do our best to accommodate it. All orders come with tracking. Please allow 3-10 business days to receive your order.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Returns Policy
You may return most new, unused, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two to four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We recommend you to track and insure your package, at your expense, as we are not responsible for any items that fail to reach us. Remember that we do not accept C.O.D. deliveries and will not pay the delivery or return charges.
Please send your returns to:
Eve and Belle
414 Rutgers St.
Rockville, MD
20850
NOTE: Please reference your order # and contact info.
If you have any other questions, please contact us at info@eveandbelle.com.